Toggle Nav
Search
Need Help? Message us now:
  • My Account
  • My Wish List ()
  • Create B2B Account
  • Sign In
  • Compare
Menu
Account

Terms and Condition

Last updated: January 01, 2026

1. AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Med Supply Lab ("we," "us," or "our"), concerning your access to and use of the https://medsupply.com website (the "Site").

We are registered in California, United States, with our registered office at 3460 Cashmere St, Unit E, Danville, CA 94506.

By accessing the Site, you agree to be bound by all of these Terms of Use.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Updates & Changes: We reserve the right to modify these Terms at any time. We will alert you by updating the "Last updated" date. Your continued use of the Site after such changes constitutes acceptance.

Age Requirement: The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (the "Content") and the trademarks, service marks, and logos (the "Marks") are owned or controlled by us or licensed to us.

  • Limited License: You are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.
  • Restrictions: Except as expressly provided, no part of the Site may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

3. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete.
  2. You will maintain the accuracy of such information.
  3. You have the legal capacity and agree to comply with these Terms of Use.
  4. You are not a minor in the jurisdiction in which you reside.
  5. You will not access the Site through automated or non-human means (bots, scripts).
  6. You will not use the Site for any illegal or unauthorized purpose.

4. USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove or reclaim a username if we determine it is inappropriate.

5. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those specifically endorsed by us.

You agree not to:

  • Systematically retrieve data from the Site to create a collection, compilation, database, or directory without written permission.
  • Trick, defraud, or mislead us or other users (especially to learn passwords).
  • Circumvent or disable security-related features of the Site.
  • Disparage, tarnish, or otherwise harm us and/or the Site.
  • Use information obtained from the Site to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse.
  • Upload or transmit viruses, Trojan horses, or spam (excessive capital letters/repetitive text).
  • Engage in automated use of the system (scripts, data mining, robots).
  • Remove copyright or proprietary rights notices from any Content.
  • Attempt to impersonate another user.
  • Use spyware or passive collection mechanisms (pcms, 1x1 pixels, cookies).
  • Interfere with or disrupt the Site or networks connected to the Site.
  • Harass or threaten our employees or agents.
  • Reverse engineer, decipher, decompile, or disassemble any of the software comprising the Site.
  • Use a buying agent or purchasing agent to make purchases on the Site.
  • Use the Site to compete with us or for any revenue-generating endeavor.

6. USER GENERATED CONTRIBUTIONS

The Site does not offer users the ability to submit or post content. However, if we provide an opportunity to create, submit, or post content ("Contributions"), you warrant that:

  • Your Contributions do not infringe on the proprietary rights of any third party.
  • You are the creator/owner of the Contributions.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited advertising or spam.
  • Your Contributions are not obscene, violent, harassing, or legally objectionable.
  • Your Contributions do not violate any applicable law or regulation.

7. CONTRIBUTION LICENSE

You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy. By submitting suggestions or feedback, you agree that we can use and share such feedback for any purpose without compensation to you.

8. GUIDELINES FOR REVIEWS

If we provide areas to leave reviews, you must comply with the following:

  1. You should have firsthand experience with the entity being reviewed.
  2. Do not use offensive profanity, abusive, or hate language.
  3. Do not use discriminatory references.
  4. Do not post false or misleading statements.
  5. You may not organize a campaign encouraging others to post reviews.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.

9. SUBMISSIONS

Any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property.

10. SITE MANAGEMENT

We reserve the right to: (1) monitor the Site for violations; (2) take legal action against violators; (3) refuse or restrict access to any Contributions; and (4) manage the Site to protect our rights and property.

11. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: medsupplylab.com/privacy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use.

12. TERM AND TERMINATION

These Terms shall remain in full force and effect while you use the Site.
WE RESERVE THE RIGHT TO DENY ACCESS TO AND USE OF THE SITE TO ANY PERSON FOR ANY REASON OR FOR NO REASON, WITHOUT NOTICE OR LIABILITY.

13. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Site at any time without notice. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems resulting in interruptions, delays, or errors.

14. GOVERNING LAW

These Terms of Use are governed by and construed in accordance with the laws of the State of California, applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law principles.

15. DISPUTE RESOLUTION

Informal Negotiations:
Parties agree to attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.

Binding Arbitration:
If unable to resolve via negotiation, the Dispute will be resolved through binding arbitration.

YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

The arbitration shall be conducted under the American Arbitration Association ("AAA") rules. The arbitration will take place in Alameda, California.

Class Action Waiver:
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually.

  • No arbitration shall be joined with any other proceeding.
  • There is no right or authority for any Dispute to be arbitrated on a class-action basis.

16. CORRECTIONS

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors without prior notice.

17. DISCLAIMER

NO MEDICAL ADVICE:
The contents of the Site, such as text, graphics, images, and other material contained on the Site are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

GENERAL DISCLAIMER:
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

18. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE.

19. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of your use of the Site or breach of these Terms.

20. USER DATA

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site. You are solely responsible for all data that you transmit. You agree that we shall have no liability to you for any loss or corruption of any such data.

21. ELECTRONIC COMMUNICATIONS

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, and disclosures we provide to you electronically satisfy any legal requirement that such communication be in writing.

22. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210.

23. MISCELLANEOUS

These Terms of Use constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. There is no joint venture, partnership, employment, or agency relationship created between you and us.

24. CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Med Supply Lab
3460 Cashmere St, Unit E
Danville, CA 94506
United States

Phone: (+1) 415-470-7321
Email: contact@medsupplylab.com